![]() ![]() Ultimately, it addresses labor shortages and the need for easy knowledge transfer by bridging the gap between on-site challenges and remote expertise." This results in a faster response time and fewer errors. These unique immersive capabilities go far beyond desktop support and help customers who deal with real-world, complex objects convey critical information to those that can help them service machines, and systems out in the field. Together, they have a synchronized 3D experience, with the expert guiding the on-site technician via annotations and 3D elements.īrian Ballard, Senior Vice President Product Management & Solution Delivery at TeamViewer, says: "Remote support and assistance is part of TeamViewer's DNA, and with Apple Vision Pro we are bringing a new level of fidelity, visual depth, and detail to our customers that just was not possible before. In a shared session, a remote expert using the Spatial Support app on Apple Vision Pro can then interact with the precise visual models captured on iPhone. TeamViewer's Spatial Support app on iPhone uses ARKit and the built-in LiDAR Scanner to capture detailed 3D models of devices in need of support. I understand that this is not your intended usage, but we have to consider the platform as a whole when we make decisions about what to add.TeamViewer Spatial Support collaboration of Vision Pro and iPhone ![]() We can’t put something into the platform which is not possible for us to support. We’ve gone down the route of using only web technology in a Player in the past, and found it completely unsuitable and unreliable. Regardless of how we intend for it to be used, people will use it as a real Player and there will be endless issues with it. I am very much against having something in the CMS which will emulate a Player and play out a Schedule - a virtual player as you name it. It might seem like I am resisting your idea, and that is true, but with the best intentions. ![]() What about extending the Agenda view so that you can see a mini preview next to each Layout, like Campaign Preview page? You’d be able to see which Layouts were active due to their Scheduling, and quickly watch what is inside them. Thanks - I do see the problem you’re trying to solve, but I am not convinced downloading and watching potentially hours of content in the order it would play out on the Player is really going to help. Yes, this is a virtual player that shows the content applied to the selected player but it is not the real player at the field. This action checks all the content applied to the player and starts displaying it in order of how it is assigned. In order select “Displays” go to the display you need to see the content of, select “Preview”. In order to be able to find and remove the wrong content, we need to do all mentioned at “reason1”. We have a player with wrong content, client says there is wrong content but doesn’t know or can’t tell what is the name of the wrong content but can tell how it looks. When there is a need of knowing what is scheduled to lets say player001, we need to first check the schedule and after that dig all those layouts one by one and click to preview one by one. Player has more than one layouts scheduled + default layout (this can sometimes be more than 10 layouts). What we need is to be able to preview everything applied to a player for the following reasons. Yes, you are correct we have tools for preview of layout but the preview is only for a single layout. No mate, the goal is not to see what is going on on the player, it is to see what content you have applied to it. How would this be better than individually previewing the Layouts on the CMS? If the goal is to “see what is happening on the Player”, then I don’t think this helps at all? And if you already trust that the Player will show things in the same manner as the Layout Preview, then you already have the tools available to preview each Layout in turn. ![]()
0 Comments
Leave a Reply. |
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |